APCOPAY is seeking to recruit a Merchant Services Administrator to join the dynamic team. APCOPAY is part of Harvest Technology plc and is a market leader in payment solutions, offering eCommerce processing solutions for debit, credit cards and other payment options. APCOPAY processes 100 currencies across 40 acquiring banks and in excess of 240 alternative payments to over 1200 merchants in 25 countries. APCOPAY’s clients include airlines, retail, telecoms and has been involved in processing payments for iGaming companies since 2004.
Based in Malta and reporting to the Head of Business Development, the candidate will be the first point of contact for merchant clients and will be responsible for supporting them in integrations of websites to the APCO platform and in daily operational issues relating to transactions and processing. The role also involves supporting merchants in the boarding process with banks and payment options by coordinating the collection and review of documents throughout the process.
The successful candidate will possess excellent interpersonal and communication skills and be technically proficient. Fluency in English is a must and knowledge of other languages is advantageous. Preferred candidates will be highly organized, meticulous and motivated. The chosen applicant will possess a minimum of two years’ experience in a previous technical customer support role with knowledge of the client boarding process. Experience in the financial services industry is considered an asset. Applicants must send a detailed CV with a covering letter to Mireille Mifsud at [email protected] by the 26th February 2021. Applications will be treated in the strictest confidence and will be acknowledged after the closing date.